We are looking for a responsible Project Officer/Coordinator to join our team. The ideal candidate should administer and organize all types of projects from simple activities to more complex plans. Detailed specifications as below:
Job Specifications:
- Establish good knowledge about end-to-end processes, channels, system, & regulations Meet business team to understand the process workflow, operational details, document meeting minutes and follow up on actions.
- Able to conduct business research and bench-marking to be able to solve specific problem or achieve Customer Experience vision.
- Create and maintain comprehensive project documentation, plans, coordinate project management activities, resources, and information.
- Break projects into doable actions and set time-frames and follow up on assigned tasks/activities. Liaise with Business team to identify and define requirements, scope and objectives and finalize the Business Requirements Document (BRD). Send it for approval before raising the Change Request (CR).
- Attend User Acceptance Testing (UATs) sessions and assist with the quality assurance to ensure the developed features and functions enabled, optimized and working as expected
- Conduct post deployment monitoring
- Assist with the projects tasks to ensure on-time delivery when required.
- Define Quick-Wins whenever needed
- Assign tasks to internal teams and assist with schedule management
- Make sure that business’ needs are met as projects evolve
- Analyze projects/change risks and opportunities and highlight the same to the project manager
- Work with the Project Manager to eliminate blockers
- Monitor project progress, meet with stakeholders periodically for updates, and handle any issues that arise
- Generate reports, conduct analysis which is required at the project initiation phase or post deployment and monitoring. Report the same to management in a well-presented format using PowerPoints or excel.
- Act as the point of contact and communicate project status to all participants
- Prepare user’s manual and delivery training to the targeted audience
- Use PPM tools to monitor plans, raise risks, identify actions, prepare status report, assign tasks, etc.
- Oversee project procurement management
- Issue procurement and appropriate legal paperwork whenever needed (e.g. contracts,
terms of agreement, RFP and RFI) - Accommodate any Ad-hoc requests comes from the management.
Requirements:- Bachelor’s degree
- 02 to 05 years of experience
- Proven work experience as a Project Coordinator or similar role
- Excellent analytical and have problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Solid organizational skills, including multitasking and time-management
- Strong client-facing and teamwork skills
- Will be required to work at client offices (onsite) in UAE.
Technical Skills:- Experience in project management, from conception to delivery
- An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
- Familiarity with risk management and quality assurance control
- Strong working knowledge of any PPM tool like Microsoft Project and Microsoft Planner
- Hands-on experience SharePoint
- Strong working experience with MS Excel (creating pivot table, vlookup, charts, etc.)
- Good experience in creating presentation files like MS PPT or any other software
- Knowledge on how to create wireframe / skitch for web page or mobile app
- Working experience on preparing test cycles and executing UAT, regression test and smoke test
- PMP / SCRUM MASTER / ITIL / PRINCE2 certification is a plus