We are looking for a responsible Project Officer/Coordinator to join our team. The ideal candidate should administer and organize all types of projects from simple activities to more complex plans. Detailed specifications as below:

Job Specifications:

  • Establish good knowledge about end-to-end processes, channels, system, & regulations Meet business team to understand the process workflow, operational details, document meeting minutes and follow up on actions.
  • Able to conduct business research and bench-marking to be able to solve specific problem or achieve Customer Experience vision.
  • Create and maintain comprehensive project documentation, plans, coordinate project management activities, resources, and information.
  • Break projects into doable actions and set time-frames and follow up on assigned tasks/activities. Liaise with Business team to identify and define requirements, scope and objectives and finalize the Business Requirements Document (BRD). Send it for approval before raising the Change Request (CR).
  • Attend User Acceptance Testing (UATs) sessions and assist with the quality assurance to ensure the developed features and functions enabled, optimized and working as expected
  • Conduct post deployment monitoring
  • Assist with the projects tasks to ensure on-time delivery when required.
  • Define Quick-Wins whenever needed
  • Assign tasks to internal teams and assist with schedule management
  • Make sure that business’ needs are met as projects evolve
  • Analyze projects/change risks and opportunities and highlight the same to the project manager
  • Work with the Project Manager to eliminate blockers
  • Monitor project progress, meet with stakeholders periodically for updates, and handle any issues that arise
  • Generate reports, conduct analysis which is required at the project initiation phase or post deployment and monitoring. Report the same to management in a well-presented format using PowerPoints or excel.
  • Act as the point of contact and communicate project status to all participants
  • Prepare user’s manual and delivery training to the targeted audience
  • Use PPM tools to monitor plans, raise risks, identify actions, prepare status report, assign tasks, etc.
  • Oversee project procurement management
  • Issue procurement and appropriate legal paperwork whenever needed (e.g. contracts,
    terms of agreement, RFP and RFI)
  • Accommodate any Ad-hoc requests comes from the management.

  • Requirements:
  • Bachelor’s degree
  • 02 to 05 years of experience
  • Proven work experience as a Project Coordinator or similar role
  • Excellent analytical and have problem-solving skills
  • Excellent listening, interpersonal, written, and oral communication skills
  • Logical and efficient, with keen attention to detail
  • Highly self-motivated and directed
  • Ability to effectively prioritize and execute tasks while under pressure
  • Solid organizational skills, including multitasking and time-management
  • Strong client-facing and teamwork skills
  • Will be required to work at client offices (onsite) in UAE.

  • Technical Skills:
  • Experience in project management, from conception to delivery
  • An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
  • Familiarity with risk management and quality assurance control
  • Strong working knowledge of any PPM tool like Microsoft Project and Microsoft Planner
  • Hands-on experience SharePoint
  • Strong working experience with MS Excel (creating pivot table, vlookup, charts, etc.)
  • Good experience in creating presentation files like MS PPT or any other software
  • Knowledge on how to create wireframe / skitch for web page or mobile app
  • Working experience on preparing test cycles and executing UAT, regression test and smoke test
  • PMP / SCRUM MASTER / ITIL / PRINCE2 certification is a plus
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